EFFECTIVE DATE:  December 3, 2025

Privacy Policy

About this Notice: 

Tecnocap LLC ("Tecnocap” or "We," “Us”, or “Our”) respects your privacy and we are committed to protecting it through our compliance with this policy.

This Privacy Policy sets out how Tecnocap collects and uses personal information about you in compliance with our obligations under federal, state, and local laws. 

This policy applies to information we collect: 

• By and through the Website
• In email, text, and/or other electronic messages between you and the Website.
• When you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.

It does not apply to information collected by: 

• Us offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries); or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

As with our Terms of Use, by creating, registering, or logging into an account through the Website, or otherwise accessing or using the Website, you are automatically accepting and acknowledging the most recent version of this Privacy Policy. If we make any changes to our Privacy Policy, we will post the revised Privacy Policy and update the “Last Revised” date of the Privacy Policy.

If you are using the Website on behalf of an individual other than yourself, you represent that you are authorized by such individual to act on such individual’s behalf and that such individual acknowledges the practices and policies outlined in this Privacy Policy. See Children's Online Privacy Protection Act of 1998 Section below. 

Please read this notice carefully as it contains valuable information on the personal information that we collect, why we collect it, how long we keep it, and whether it is sold to or shared with third parties.

How Personal Information is Collected.  

When you sign up to become a User of the Website (a "User"), you will be asked to provide us with certain Personal Information, such as your first name, last name, and email address. In this Privacy Policy, we refer to this information as "Personal Information." Other than the online contact information required to obtain parental consent, we do not collect any Personal Information from users under the age of 13 unless the User's parent or legal guardian has first provided us with consent for that User to use the Services and disclose Personal Information to us. If you are a User under the age of 13, please do not send any Personal Information to us if we have not obtained prior consent from your parent or guardian. If we learn we have collected Personal Information from a User under the age of 13 without parental consent, or if we learn a User under the age of 13 has provided us Personal Information beyond what we request from them, we will delete that information as quickly as possible. If you believe that a User under the age of 13 may have provided us Personal Information in violation of this Privacy Policy, please contact us at [email protected].

Like most websites, we use automatic data collection technology when you visit the Website to record information that identifies your computer, to track your use of our Website, and to collect certain basic information about you and your surfing habits. This information includes information about your operating system, your IP addresses, browser type and language, referring and exit pages and URLs, keywords, date and time, amount of time spent on particular pages, what sections of a website you visit, and similar information concerning your use of the Website and the Services (the "Usage Information").

We collect this Usage Information by using cookies and pixel tags (also called web beacons or clear gifs). Cookies are small packets of data that a website stores on your computer's hard drive so that your computer will "remember" information about your visit. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users. You can reject cookies by following the directions provided in your internet provider's "help" file. If you reject cookies, you may still visit the Website, but may not be able to use some areas of the Website and/or the Services.

Our public Website also uses Google Analytics, a service provided by Google, Inc. Google Analytics uses cookies to analyze how users use our Website. We review aggregated data provided to us through Google Analytics to analyze Website usage and improve our Website. Google Analytics has its own Privacy Policy. By using our Website, you consent to the processing of data about you by Google in the manner and for the purposes described here and in the Google Analytics privacy policy.

Personal Information We Collect. 

We collect and use the following categories of personal information:

• Identifiers: [such as name, alias, postal address, unique personal identifier, online identifier, internet Protocol address, email address, account name, or other similar identifiers];
• Personal information as defined in California Customer Records law: [such as name, signature, address, telephone number,  bank account number, credit or debit card number, other financial information];
• Characteristics of protected classifications under California or federal law: [such as religion, age, sex, and genetic information];
• Internet or other electronic network activity information: [such as browsing history, search history, and information regarding your interaction with internet web sites and applications];
• Geolocation data;
• Audio, electronic, or image information: [such as customer service call recordings];
• Inferences drawn from any of the information identified above to create a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes; and, 
• Information that you provide by filling in forms on our Website. This includes information provided at the time of posting material or requesting further services. We may also ask you for information when you report a problem with our Website.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
• Your search queries on the Website.
• Sensitive personal information: [such as precise geolocation, payment card information].

When using the Website, you may choose not to provide us with certain information, but this may limit the features you are able to use or may prevent you from using the Website all together. You may also choose to opt out of receiving certain communications (e.g., newsletters, promotions) by emailing us your preference. Please note that even if you opt out, we may still send you Website-related communications. We do not currently respond to web browser “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across the networks of websites and online services in which we participate. If we do so in the future, we will describe how we do so in this Privacy Policy.

Why We Collect and Use Your Personal Information. 

We collect and use your personal information for the following purposes:

• Verifying your identity, including age and other demographics;
• Confirming your location;
• Helping to ensure security and integrity and prevent fraud;
• Facilitating your use of the Website and/or services offered through the Website;
• Debugging to identify and repair errors that impair functionality;
• Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of your current interaction with us;
• When required by applicable law, court order or other governmental authority (including, without limitation and by way of example only, in response to a subpoena or other legal process);
• Providing advertising and marketing services, except for cross-context behavioral advertising, to you; 
• To fulfill any other purpose for which you provide it;
• To notify you about changes to our Website or any products or services we offer or provide though it; and, 
• To comply with our legal and regulatory obligations.

By providing your personal information, you consent to receive marketing communications from us. If at any time you no longer wish to receive such communications, you may opt-out by following the instructions provided in the communication or by contacting us directly. 

Personal Information Will Be Sold or Shared. 

We will not sell your personal information or share your personal information with a third party for cross-context behavioral advertising purposes. "Cross-context behavioral advertising" means advertising that is targeted to a consumer based on the consumer's personal information obtained from the consumer's activity across businesses, distinctly branded internet websites, applications, or services. 

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates;
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Pomegranate Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Pomegranate Inc. about our Website users is among the assets transferred;
• To third parties to market their products or services to you if you have consented to these disclosures;
• To fulfill the purpose for which you provide it; 
• For any other purpose disclosed by us when you provide the information; and, 
• With your consent. 

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes;
• To detect, prevent, or investigate fraud or other illegal activity;
• To repair or resolve technical issues in the operation of this Website;
• To respond to a request by you to disclose the information, including your requests to allow access to your account and personal information by third-parties designated by you;
• To enforce our Terms of Use; and,
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Tecnocap LLC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

You have the right to opt-out of the sale or sharing of your personal information. You may exercise your right to opt-out of the sale or sharing of your personal information through the following methods:

• Call the following toll-free number:  304-845-1719
• Send an email to [email protected] and provide us with your name, email, phone number

If you exercise your right to opt-out of the sale or sharing of your personal information, we will refrain from selling or sharing your personal information unless you subsequently provide express authorization for the sale or sharing of your personal information.

You may use an authorized agent to submit an opt-out request on your behalf if the agent has your signed permission to do so.

How Long Your Personal Information Will Be Kept. 

We will keep your personal information while you have an account with us or while we are providing products and/or services to you. Thereafter, we will keep your personal information for as long as is necessary:

• To respond to any questions, complaints or claims made by you or on your behalf;
• To show that we treated you fairly; or
• To keep records required by law.

We will not retain your personal information for longer than necessary for the purposes set out in this Privacy Notice. You may request at any time that Tecnocap provide you with an opportunity to review and change your personal information (i.e., information that would allow someone to specifically identify you or contact you physically or online such as your name, physical address, telephone number, or email address) collected through the Website or to no longer use your personal information to provide you with any products or services. Please submit any such request (“Request Concerning Personal Information”) to any one of the following:

• By mail: Attention: Tecnocap LLC Home Canning Division, 1701 Wheeling Ave, Glen Dale, WV 26038 with a subject line of “Your Personal Information”
• By electronic mail: [email protected], with a subject line of “Your Personal Information.”

For each Request Concerning Personal Information, please state “Your Personal Information” in the email or letter subject line, and clearly state the following in the body:

• the nature of your request;
• that the request is related to “Your Personal Information;”
• your name, street address, city, state, zip code and email address; and
• whether you prefer to receive a response to your request by mail or email.

We will use reasonable efforts to deal with your request within a reasonable time. If you send a Request Concerning Personal Information by mail, then please do so by U.S. Certified Mail, Return Receipt Requested to allow for confirmation of mailing, delivery and tracking. Tecnocap LLC will not accept a Request Concerning Personal Information via telephone or facsimile. Tecnocap LLC is not responsible for any Request Concerning Personal Information that is incomplete, incorrectly labeled, or incorrectly sent.

You are solely responsible for the accuracy and content of your personal information, and for keeping your personal information current and correct.

When it is no longer necessary to retain your personal information, we will delete or anonymize it.

Children's Online Privacy Protection Act of 1998.

Children's Online Privacy Protection Act of 1998 ("COPPA"), which requires us to inform parents and legal guardians about our information collection practices. COPPA also requires that we obtain parental consent before we allow children under the age of 13 to access and/or use our Services. We urge kids to check with their parents before entering information through our Website and/or Services.

By visiting our Website and/or using our Services, or by permitting your child to use our Services, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. 

If you are under eighteen (18) years of age, then you (or your parent or legal guardian) may at any time request that we remove content or information about you that is posted on the Website. Please submit any such request (“Request for Removal of Minor Information”) to either of the following:

• By mail: Attention: Tecnocap LLC Home Canning Division, 1701 Wheeling Ave, Glen Dale, WV 26038, with a subject line of “Removal of Minor Information. If you send by mail, please send by U.S. Certified Mail, Return Receipt Requested to allow for confirmation of mailing, delivery and tracking.
• By email: [email protected] with a subject line of “Removal of Minor Information”

For each Request for Removal of Minor Information, please state “Removal of Minor Information” in the email or letter subject line, and clearly state the following in the body of the request:

• The nature of your request;
• The identity of the content or information to be removed;
• The location of the content or information on the Website (e.g. by providing the URL);
• That the request is related to the “Removal of Minor Information”; and, 
• Your name, street address, city, state, zip code and email address, and whether you prefer to receive a response to your request by mail or email.

We will not accept any Request for Removal of Minor Information via telephone or facsimile. We are not responsible for failing to comply with any Request for Removal of Minor Information that is incomplete, incorrectly labeled or incorrectly sent.

Please note that we are not required to erase or otherwise eliminate, or enable erasure or elimination of such content or information in certain circumstances, such as, for example, when an international, federal, state, or local law, rule or regulation requires Tecnocap to maintain the content or information; when the content or information is stored on or posted to the Website by a third party other than you (including any content or information posted by you that was stored, republished or reposted by the third party); when we anonymize the content or information, so that you cannot be individually identified; when you do not follow the aforementioned instructions for requesting the removal of the content or information; and when you have received compensation or other consideration for providing the content or information.

California Residents.

Residents of the State of California have the right to request from certain businesses with whom the California resident has an established business relationship a list of all third parties to which the business, during the immediately preceding calendar year, has disclosed certain personally identifiable information for direct marketing purposes. We are only required to respond to a customer request once during any calendar year. To obtain this information, you should send a written request to [email protected] with the subject heading “California Privacy Rights.” In your request, please attest to the fact that you are a California resident and provide a current California address for our response. Please be aware that not all information sharing is covered by the California Privacy Rights requirements and only information on covered sharing will be included in our response.

As described in this Privacy Policy we may make use of third-party tracking technologies or other online marketing services. In doing so, we may make available or transfer your personally identifiable information (including your IP address, geolocation data, and Internet or other similar network activity) to third parties, such as advertising agencies, analytics providers, sponsored content providers, social media platforms and other similar technology companies. In certain cases, sharing data with these providers could be considered a “sale” under the California Consumer Privacy Act, even though it is not a sale in the traditional sense. You may request to opt out of these cookies on this Website by contacting us at [email protected] with the subject heading “California Opt-Out.”

How We Protect Your Information.

We take commercially reasonable steps to protect the Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the internet. In particular, email sent to or from us may not be secure, and you should therefore take special care in deciding what information you send to us via email.

By using our Website and providing your information, you acknowledge and agree that we cannot guarantee the security of any data transmitted to or from our Website, and that you do so at your own risk.

If you have any concerns or questions about the security of your data or our payment processing practices, please contact us using the information provided at the end of this Privacy Policy.

Promotional Emails.

If you wish to stop receiving promotional emails, you may do so by e-mailing [email protected]. You may also choose to unsubscribe from our emails by following the instructions located at the bottom of the email.

Opt Out. 

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.

Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by emailing Us at [email protected] or by mail using the details provided. You can also always opt out by sending us an email stating your request to [email protected].

Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt out by emailing [email protected] or by mail using the details provided. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

Links.

The Website may contain content, services, advertising, and other materials that link to websites operated by third parties. We have no control over those other websites, and this Privacy Policy does not apply to them. We cannot be held responsible for the collection and use of your information by third-party websites and applications that are beyond our control. Please refer to the privacy policies of those websites for more information on how the operators of those websites collect and use your Personal Information.

Important Notice to Users Outside the U.S.

The Website and the Services are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By providing us with any information through the Website or the Services, you consent to this transfer.

Changes to This Privacy Policy.

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time and will post any changes on the Website as soon as they go into effect. By accessing the Website or using the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer to this Privacy Policy on a regular basis.

Compromised Accounts. 

We strive to use reasonable physical, technical and administrative measures to protect information under our control. However, you must keep your Account password secure and your Account confidential, and you are responsible for any and all use of your Account. If you have reason to believe that the security of your Account has been compromised, please notify us immediately in accordance with the “Contact Us” section below.

How to Contact Us.

If you have questions about this Privacy Policy, please email us at [email protected] using "PRIVACY POLICY" in the subject line, or mail us at the following address: Attention: Tecnocap LLC Home Canning Division, 1701 Wheeling Ave, Glen Dale, WV 26038.